Lemon scooter from scooter depot. I purchased a 50 cc scooter from scooter depot about a month ago and haven't been able to get it started. I am not a very mechanically minded person but it never said I needed to be in order to get this thing started.
I called their tech department about four times and they weren't much help, they just kept telling me the same thing, make sure there is a vacuum from the gas line into the engine. Did everything they told me to do and still nothing. Then I said I want to return it and they said they don't take returns. So am I to understand that I am out a grand?
Very sketchy company. I just want my money back. PissedConsumer Sep 16, Venesa Hwb May 29, Buyer Beware. It does not have any terms and conditions or return policy on the invoice. A day after I placed the order I called back and found out that the order would not be shipped for over a week so I cancelled the order.
This is what I received from them. Within the terms and conditions that were agreed to upon original purchase you are subject to a cancellation fee, and the breakdown of the cancellation fee is as follows: You can also review these terms and conditions on your original order, or on our website at www. You can also review these terms and conditions on your original order, or on our website at www.
Location Newport, Rhode Island. Details range from most all scooters being damaged from careless shipping or items are shipped out damaged from their warehouse which constitutes fraud Comment Helpful 16 Not helpful 0. Kregg Jul 25, PissedConsumer Aug 17, The manufacturers themselves would also be held liable for endangering the lives of people.
View more comments 1. Location Jupiter, Florida. Sheryl Y Bvo Dec 25, I purchased a dune buggy for my Daughter. When it arrived, it was too small. The rep would not refund nor exchange the product totalling Nowhere else does it state all sales final So I am out almost 1, with a dune buggy that my daughter can not even fit into Location Villa Rica, Georgia. I've had it for about 2 months now and have only rode it about 5 times.
I've had electrical harnesses not connected causing the stator not to charge my battery, I've had to replace the fuel filter and I have had to replace my clutch twice.
It has been in the shop 5 times now in 2 months. I ride it for about 2 -3 days then back to the shop it goes. It's in the shop now for the 6th time to have the variator replaced and the rod that it mounts on has jammed in the engine and needs an overhaul to fix it. Everything is falling apart 1 day at a time. There needs to be some legal consequences they need to face selling junk. Comment Helpful 3 Not helpful 0.
PissedConsumer Jan 24, Replace cluch once many their fault, replace twice your or whoever instaled its fault. PissedConsumer Nov 30, I made them send it then recycled it. Screw this place and anyone who works here.
PissedConsumer Aug 20, In tools, time, parts, shipping and pushing it miles home. PissedConsumer Aug 19, PissedConsumer Aug 15, Thanks for the info! I was wondering about this site, as I wanted to purchase a scooter.
View more comments 5. Location Las Vegas, Nevada. TomJohn Jun 11, I purchase my 50cc moped from scooterdepot.
I am a mechanic, so assembly was a piece of cake. I got my item ship to my house. No scratches or dings on the bike. It was wrap and crated very well. Shipping time was faster then I thought it would be, got the bike in no more then 4 days. But the freight company they used didn't have a liftgate, so I had to help the driver my self to unload the bike.
Shipping time was fast, bike came in good condition, but freight company they used was horrible. They need to get a new freight company from my opinion.
Comment Helpful 0 Not helpful 7. PissedConsumer Jun 18, Location Washington, District Of Columbia. I've had my bad experience with this company not too long ago. The order was placed by phone with a person named "Anna". Gave her my banking account Friday afternoon, she said the scooter would be ready for Will Call by Saturday morning since they are so close to me and I did not want to pay extra charge for shipping.
They never send me order confirmation I've provided "Anna" my email and other contact info , never called. The weekend went by, still no contact from them so I called. I must've gotten 4 different people who got on the phone and tossed me around like beach ball at the baseball park - no one was able to help me!?
Patiently, I tried again and again, and got the same result - no one knows what the heck I'm talking about. So, I've sent an email to their main address to please cancel my order. It took me many phone calls and several trips to my local bank branch to clear up the matter and finally got it resolved. My bank filed the complaint against their bank and I have my money back. I hope karma will take care of these people who have screwed other consumers out of their hard earn money.
Honestly, I don't know why the BBB have yet to shut down this place Comment Helpful 13 Not helpful PissedConsumer Feb 26, And, liars. PissedConsumer Feb 12, PissedConsumer Dec 13, PissedConsumer Sep 29, PissedConsumer Sep 01, Reply 1 0. PissedConsumer Aug 03, And now that the scooter is here, a key was broken and it won't start. PissedConsumer Jul 03, PissedConsumer Jun 23, PissedConsumer Im glad sunny post on here it means there really looking to make shure there are the min of bad experinces.
PissedConsumer How do i get a hold of u guys? What would u do in my situation? View more comments 9. Location Compton, California.
Why Trust Reviews on PissedConsumer? Prev 1 of 2 2 Next. Thank You for Your Reply! We are processing your message. It's inappropriate or not family friendly. This business is closed or doesn't exist. It's posted to the wrong business. It's a duplicate by the same member or copied text. It contains commercial or promotional content.
It includes private information. Sexual exploitation of children. I am affiliated with this business and need to report something about this review or business. Full Name Job Title Email. Issue Description. I am the author of review and would like to remove it. A couple of days later I got a call from the freight company that they were in the neighborhood and wanted to drop off the scooter, even though they were supposed to call and make an appointment 24 hours in advance.
It turned out OK because I was available, so I got the scooter rather quickly. The delivery itself was fine and I got busy uncrating the scooter. After getting it out of the crate and checked out, the first thing I found was there was NO battery in the scooter.
I immediately called Sunny Sports and got the same run around as last time. Disconnected over and over, RUDE people who wouldn't let me finish a sentence, transferred again and again, and generally NO ONE who cared enough to even try to help me.
I was finally transferred to Parts, where a semi-decent person told me that they would immediately ship out a battery, but it would take about a week. What could I do? I waited 9 days 8 was Sunday and called back to find out what was going on.
The same thing again, even though I had a name of the person to talk to. Disconnections, transfers, and RUDE people. When I finally got a hold of him, I was told that the order had got lost and they were having computer problems and they would try to find me a battery to send because the one that fit my scooter was not in stock, but I would have to measure the compartment for the battery and e-mail it to them so they could see if anything they had would fit.
They didn't know what would fit or couldn't measure themselves? What about a model number for the battery? Oh, they don't have that kind of information. Well I did it, and waited another week. No battery and no idea when I would get one. It was now a month from the time that I ordered my scooter and still not able to even start it to see if everything was all right. This was not easy because the reason I bought the scooter was that it was my only source of long distance transportation around town.
I was tired of walking to the store at least once a week for groceries hard to carry more than that when walking or not really being able to get anywhere farther than 4 or five miles away.
I believe Sunny Sports first pulled a bait and switch with me on the scooter. By the way, it was NOT the same as the other model. No rear disc brakes was the major difference.
That with the other things I mentioned more than made up for the difference in price. Average Rating. Click here to add your own comments. Join in and write your own page! It's easy to do. Simply click here to return to Reviews - Online Scooter Dealers. A battery tender like the Battery Tender Jr. Just about every scooter owner needs to have a battery tender, sometimes called a trickle charger. Unless you are lucky enough to live in a climate where you can ride all year long, chances are your scooter will be put on ice, figuratively-speaking, for at least a couple months every winter.
One of the key steps in winterizing a scooter is to protect your battery from draining during its "rest" period. Top Critical Review. Rating 5 stars 0. Other Verified purchase.
Verified site experience. Contains image or video. English only. Michelle V. Comment Thank you Respond as company Share Helpful 1. Get notified about new answers to your questions. Typical questions asked: How long does shipping take? What is the return policy? Where is the company located? Show all questions 1.
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