If everyone who wants to make a small change is currently buying a Total Makeover Kit to do it then yes, it's absolutely better for Anet not to add more options. But if instead they're going without making those changes - and therefore going without spending any money - then it's a loss for Anet too. That's common argument that appears every time people complain about bundles. I'm pretty sure they ran simulations and they know what's better for their wallets.
Possibly a dumb question here. People who spend gold to purchase gems are buying gems that others have already purchased as far as I am aware. This being the case, wouldn't small gem transactions like the one proposed only drive up the price of gems in the gem to gold market?
I'm sure they did consider many different options and where they had data on likely purchase patterns available that will have been used to decide alongside other factors like making the system clear and easy to use. But I work with similar data and trying to work out what people aren't buying because it's not currently available isn't easy.
There's very few ways to track a decision people did not make, especially without asking them. Maybe you can look at things like how many people use the Aesthetician, preview one or two small changes if it's possible to track that , then look at the utility tab on the gem store again, not sure they can tell that and then do not buy a total make-over kit.
But even then it's conjecture. The best way is to get feedback from people on what they want to buy which isn't currently available. Of course that doesn't mean it's worth making. It might be too expensive, or there might not be enough people who want it, or it might actually be impossible probably less of an issue in this case, but you never know. But at least they're aware of the desire, which they may not be if they rely purely on data about purchase patterns.
It takes something big to make a big change, like a sale in the gem store or the griffon mount, which lead to a lot of people exchanging gems for gold. It would take a lot of people making a lot of changes to their character at once to shift the exchange rate. Totally agree. Posted by: champ. It would be like how they gave free kites to people who bought gems that one month. Ah the kite of of shame for the gem-buyers. But that would only be fair if you could only use it on the character you already used the kit before.
Posted by: Machiavel. Posted by: DaShi. Posted by: Torrent. Posted by: Vayne. Posted by: maddoctor. Also, you get free gems every 5k Achievement Points which means you can get a second TMK if you so want. Posted by: Morrigan. You can also get them from map completion, dailies and from BL chests. Posted by: Daywolf. And some of us pay more for it than others. Like when I cut my own hair, I pay myself bucks! Posted by: Zavve. Posted by: Lisa. Posted by: Huck. Posted by: Faowri. This is the kind of stuff the gemstore should be used for — cosmetics.
Posted by: Seven Star Stalker. Seven Star Stalker. They should give one to anyone who changed their hair after last Friday. For anyone before though;. Posted by: Hermes. Posted by: iriyabran. Posted by: Wanze. Posted by: Tolmos. Posted by: Farming Flats. Farming Flats. Posted by: Sylv. Thats me. Nice of you, you think of me. May 20, game update introduced additional face options. June 17, game update introduced additional hair color and eye color options. July 15, game update introduced additional hairstyle options.
January 13, game update introduced additional hair and eye color options. All changes to appearances will be automatically displayed in the preview box on the left. No changes will be made until you have confirmed the changes in after pressing the "Transform" button.
To change the hair style, hair color, skin color or face of the character, simply click on the face you would like to preview. The current selection will be highlight by a yellow background.
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